Frequently asked questions

Find answers to questions we're frequently asked about.

Am I fit enough?

Participants must be fit and active so that they can enjoy the tour, and be able to comfortably sustain up to 10 hours of outdoor activity.

If your minimum exercise regime involves a one hour brisk walk twice a week coupled with a few Pilates classes in between to build your core strength you should be fine.

You must be agile and confident on your feet as there is a lot of rock hopping on uneven, and sometimes wet ground.

You must have good cardiovascular fitness as well as you will be walking down into the deepest part of the gorges and the only way out is to climb back uphill!

Don't forget your fitness impacts not only yourself and the guides but also the other members of the tour!

I can't swim. Can I still come on the canyoning tour?

We ask that all participants have some swimming ability. Even though we provide PFDs for all participants, you may be submerged under water for a short period of time and will be required to swim across pools by yourself.

If you panic when your head and or face is submerged then please do not come on our canyoning tours!

Am I too old for this tour?

We do not have an upper limit on age. As long as you are fit and agile, we have taken participants as young as 78 years old!

Jim, a volunteer host at Dales Campground keeps himself fit by swimming 1500 meters every day at Prevelly Beach regardless of the weather forecast. He made it through our tour together with participants in their 20s and 30s. Well done, Jim! You have inspired all of us to keep up our fitness level and not use age as an excuse.

Am I too young for this tour?

Our minimum age for participating on our canyoning tours is 14 years.

We take participants as young as 11 years on our Joffre Gorge Abseil & Climb tour.

Where and what time does the tour start?

For our full day canyoning tour, please arrive at our office by 7:15am for a 7:20am sharp start on tour day. Please understand that you are not the only participants and slowing down the day by being late is disrespectful to our other guests. Be sure to start the day with a good breakfast.

For all other tours, please check your booking confirmation or contact us to confirm.

What time do we finish the tour?

Depending on the group size and the overall fitness levels of the group, our full day canyoning tour could finish as late as 6pm.

For all other tours, please check your booking confirmation or contact us to confirm.

What activities will I do on the tour?

On the canyoning tour, you will be doing some hiking in to the gorge, abseiling, rock climbing, traversing (via ferrata), tubing and swimming.

There will be no roping activities on our Class 5 Guided tour or Hiking tours.

What do I need to bring with me on the canyoning tour?

Underwear!! Other than that, nothing!

We provide everything from clothing, wetsuit (for the colder months), footwear, water, morning tea, lunch and an adventure. We also provide plenty of sunscreen and our guides carry sunscreen on them.

If you would like to bring your own wetsuit, it should be 3mm thick but no greater than 5mm as it will restrict your movement whilst rock climbing. All personal items used are at your own risk.

Can I bring a camera or a GoPro with me?

Our guides take photos on basic cameras and these are provided to clients via internet free of charge. However, please be aware that they are not photographers and the focus of our tour is on safety and adventure, not photography. Please note that it may take up to 2 weeks for the photos to be uploaded to the internet as our satellite communication is limited in such a remote location!

If you would like to bring your own camera, please make sure it's waterproof! We do not accept any liability for damages caused to your camera during the tour. Your gear, your risk!

Professional photographers wanting to bring pro gear and SLRs should discuss their requirements with us first.

I have special dietary requirements. Do I need to bring my own food?

We provide water, snacks and lunch on all of our full day tours.

Our meals are vegetarian friendly. If you are a vegan, coeliac or allergic to certain food products, please let us know and we will ensure you are catered for.

I'm afraid of heights!

So are we! We think most people have a healthy respect for heights. However, if your fear is such that you cannot contemplate being 20 meters above ground then please contact us before booking.

I'm afraid of confined spaces!

You will walk through gaps as wide as your shoulder width but you will always see some sky.

I'm pregnant. Can I still come?

Unfortunately, you cannot participate on any of our tours that involve roping activities at any stage of pregnancy. The harness pressure may increase the risk of trauma to your baby.

Does my medical condition preclude me from the tour?

We have had participants with diabetic pumps, anaphylactic reactions to flora or fauna and asthmatics, to name a few, on our tours. If you are unsure, please do not hesitate to discuss with us.